The Internet is now a valuable capability that allows small and medium businesses an opportunity to service local market better and reach a global client base. It is estimated that in 2009, 95% of businesses in Australia were connected to the Internet. |
 | What is eBusiness |
Simply put e-business is the use of the internet to conduct business at all levels from marketing and research through to meetings, sales and even customer support and service. E-Business links businesses both internally and externally allowing greater flexibility and efficiency. |
 | eBusiness Types |
 | B2C - business to consumer |  | B2B - business to business |  | B2G - business to government |
|
 | eBusiness Benefits The benefits of e-business far out-weigh the 'old' way of doing business. E-business allows organisations to reduce costs in all areas. These are some of the benefits e-business provides: |
 | Increased productivity and reduced overheads; |  | Greater customer satisfaction due to more efficient business practises; |  | Customers access to entire product ranges at their finger tips; |  | Shorter lead times and faster delivery offering better all round service; |  | Enhanced and regular comunication between business partners; |  | Global reach into new markets. |
|