Products and Services : Electronic Records Management System
Delivery of services and products by businesses produces a large amount of various records as evidence of individual transactions. This evidence needs to be retained and maintained over the medium to long term as records which can demonstrate accountability and preserve reliable access. MyOffice24x7 Electronic Records Management System (ERMS) allows legally recognised documents and records used in e-commerce transactions to be created, transmitted, stored and accessed. Without ERMS, business would be buried under mounds of paper. For each electronic record, MyOffice24x7 ERMS provides full lifecycle management from "birth" to "death" thus driving records through a series of stages such as:
creation
distribution
use
maintenance
retention and disposal
To simplify its use by small and medium enterprises, MyOffice24x7 ERMS allows for a tree-like design of business classification schemes where record classes and class hierarchy fully map the operational structure of business and its units. As ERMS is an integral part of company's eBusiness portal, an entire range of business users is able to get role-based online access to:
design of classification scheme(s)
define record capture rules
define record transformation rules, for presentation via various access channels using different formats
design associated workflows
create access environment for user communities, etc
MyOffice24x7 electronic records capability was designed from guidelines outlined by ISO15489 "Information and Documentation - Records Management" International Standard and Department of Defense DoD 5015.2-STD "Design Criteria Standard For Electronic Records Management Software Application". It also supports Dublic Core Metadata Initiative (DCMI) and Australian Government Locator Service (AGLS) Metadata Standard.